Privacy policy

1. Information we collect

We collect information that you provide directly to us, including:

• Personal information — name, email address, phone number
• Business information — company name, registration details
• Payment information
• Usage data and preferences

2. How we use your information

We use the collected information to:

• Provide and maintain our services
• Process your transactions
• Send you important updates and notifications
• Improve our services
• Provide AI-powered sales training and feedback
• Comply with legal obligations

2.1 AI Sales Practice

Our AI Sales Practice feature uses artificial intelligence to simulate sales conversations and provide feedback. Conversation data from practice sessions is processed to generate personalised feedback and improve the AI's responses. This data is anonymised and used solely for improving the training experience. Practice session data is retained for your review and progress tracking.

3. Data security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. This includes encryption, secure servers and regular security audits.

4. Data sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners, with your consent

5. Your rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data

6. Cookies

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, and through the consent banner shown on your first visit. Our cookie policy sets out the detail.

7. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on the platform, and the date at the top of this page will change.

8. Contact us

If you have questions about this policy or our practices, email contact@wadmaster.com or use the contact form.